Mor Harchol-Balter is a Professor of Computer Science at Carnegie Mellon. She received her Ph.D. from U.C. Berkeley in Computer Science in 1996 under the direction of Manuel Blum. She joined CMU in 1999, and served as the Head of the PhD program from 2008-2011. Mor is a Fellow of the ACM and a Senior Member of IEEE. She is a recipient of the McCandless Junior Chair, the NSF CAREER award, and several teaching awards, including the Herbert A. Simon Award. She has received faculty awards from a dozen companies including Google, Microsoft, IBM, EMC, Facebook, Intel, Yahoo!, and Seagate. Mor's work focuses on designing new resource allocation policies, including load balancing policies, power management policies, and scheduling policies, for distributed systems. She is known for her new techniques in queueing-theoretic modeling and analysis, as well as her work in computer systems implementation. Mor is heavily involved in the SIGMETRICS / PERFORMANCE research community, where she has received multiple best paper awards, and where she served as Technical Program Chair in 2007, as General Chair in 2013, and as the Keynote Speaker for 2016. She is also the author of a popular textbook, Performance Analysis and Design of Computer Systems , published by Cambridge University Press, which bridges Operations Research and Computer Science. Mor is best known for her enthusiastic keynote talks and her many PhD students, most of whom are professors in top academic institutions.