Mor Harchol-Balter is the Associate Department Head of Graduate Education for the Computer Science Department at Carnegie Mellon University. She received her doctorate from the Computer Science department at the University of California at Berkeley under the direction of Manuel Blum. She is a recipient of the McCandless Chair, the NSF CAREER award, the NSF Postdoctoral Fellowship in the Mathematical Sciences, multiple best paper awards, and several teaching awards, including the Herbert A. Simon Award for Teaching Excellence. She is heavily involved in the ACM SIGMETRICS research community, and recently served as Technical Program Chair for SIGMETRICS. Mor's work focuses on designing new resource allocation policies (load balancing policies, power management policies, and scheduling policies) for server farms and distributed systems in general. Her work spans both queueing analysis and systems implementation, and emphasizes integrating measured workload distributions into the problem solution.