Curriculum Vita

Education


Ph.D. Human-Computer Interaction, Dec 2006
Carnegie Mellon University
    Dissertation Title: Coordinating Initiation and Response in Computer-Mediated Communication
    Primary Advisor: Prof. Robert E. Kraut
    Thesis Committee: Prof. Sara Kiesler, Prof. Scott Hudson, and Prof. Denise Rousseau

M.S. Human-Computer Interaction, May 2005
Carnegie Mellon University

Bachelor of Science, Computer Science, May 2000
University of Southern California


Teaching Experience


Instructor, Carnegie Mellon University
Heinz College & HCI Institute, Spring 2008-Present

Courses taught include: Organizational Management, Managing in a Virtual Environment, Computer-Mediated Communication.


Instructor, Carnegie Mellon University
Department of Social and Decision Sciences, Organizations, Fall 2004

With Prof. Toby Davis. 70 student enrollment, organizational behavior and organization theory curriculum. Teaching evaluation score of 4.2 out of 5, above the CMU average teaching score.


Teaching Assistant, Carnegie Mellon University
HCI Institute, Human Factors, Fall 2002 & 2003

Instructor: Prof. Sara Kiesler, 35 student enrollment


Peer Tutor, University of Southern California
School of Engineering, Fall 1998 – Spring 1999

Provided supplemental instruction to other undergraduates for the following courses: Computer Programming, Data Structures, Digital Design, and Calculus.


Work Experience


Research Intern, Microsoft Research, 2001
Collaboration & Multimedia Systems Group
Performed a set interviews with Microsoft employee's regarding their Email usage behaviors, to inform the development of a prototype Email client to facilitate navigation of groups of reply threads, and assisted on a user study evaluating the usefulness of viewing messages by threads.


Undergraduate Research Assistant, University of Southern California, 1999-2000
Integrated Media Systems Center
Performed background research in facial expression and facial animation and tracking. Worked to validate conveyed expression of 3-D facial avatars. Also worked on project to recognize known facial expressions through facial tracking.


Software Support Intern, Motorola Inc., 1999
Land Mobile Products Sector
Performed information acquisition in the form of market research, software documentation, and iDEN system packet data network analysis for software/hardware demonstration of new products.


Software Engineering Intern, Motorola Inc., 1998
Cellular Infrastructure Group
Investigated, coded and tested to remedy abnormal behavior in the cellular software system. Performed and documented testing on the Central Base Site Controller to Base Site interface.


Software Engineering Intern, Motorola Inc., 1997
Cellular Infrastructure Group
Developed tools necessary to capture existing CDMA load and system operations documentation and procedures and make it available on the internet to improve field engineer productivity.


Publications


View a list of selected publications and presentations here.


Honors and Awards


Academy of Management, OCIS Doctoral Consortium, 2005
ACM SIGCHI Conference, Doctoral Consortium, 2005
National Defense Science and Engineering Graduate Research Fellowship, 2001-2004
University of Southern California Full-Tuition Trustee Fellowship, 1996-2000
University of Southern California Merit Research Award, 1996-2000
EDP Award for Outstanding Computer Science Student of the Year, 2000
Recipient, National Merit Corporate Scholarship, Motorola Inc., 1996-2000
University of Southern California Dean’s List, 1996-2000
National honor societies: Alpha Lambda Delta, Golden Key, Tau Beta Pi, Upsilon Pi Epsilon


Professional Service


Workshops Co-Chair, ACM CSCW Conference, 2008
Program Committee Member, Pre-ICIS HCI Workshop (SIGHCI-06), 2006
Student Volunteer Co-Chair, ACM CSCW Conference, 2006
Reviewer, Academy of Management Conference, 2006
Reviewer, ACM CHI Conference, 2001-2007
Reviewer, ACM International Conference on Supporting Group Work, 2005
Reviewer, International Conference on Information Systems (ICIS), 2005-2007
Reviewer, ACM Computing Surveys Journal, 2005
Reviewer, Organization Science Journal, 2004-2006
Reviewer, American Conference on Information Systems (AMCIS), 2004
Student Volunteer, ACM CHI Conference, 2002


Membership


Academy of Management, Organizational Communication and Information Systems (OCIS) Division
Association for Information Systems (AIS)
Association for Computing Machinery (ACM)
International Communication Association (ICA)
Association for Library and Information Science Education (ALISE)


Affiliation

  • Assistant Professor
  • The Heinz College
  • Carnegie Mellon University

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