20-790: Human-Computer Interaction in eCommerce, Mini-6, Summer Session Two, 2004 for the UTC Flex-Mode distance-ed program

Schedule and Readings

1 Tues,
July 20

1. Why is UI Design Important and Why Is It Difficult?

PowerPoint Slides for Lecture 1 or
Slidecentric with video for lecture 1

Required Readings:
  • Web Text, chapter 1.
  • CD Text, chapter 1
  • Brad A. Myers. "Challenges of HCI Design and Implementation," ACM Interactions. vol. 1, no. 1. January, 1994. pp. 73-83. PDF
Recommended Readings:
  • Gerald L. Lohse and Peter Spiller, "Quantifying the effect of user interface design features on cyberstore traffic and sales," CHI'98: Human factors in computing systems, April 18 - 23, 1998, Los Angeles, CA USA. pp. 211-218. ACM DL PDF or Protected local copy
  • Gerald L. Lohse and Peter Spiller, "Electronic shopping," Communications of the ACM, vol. 41 , no. 7 (1998). pp. 81-87. ACM DL PDF or Protected local copy

Form groups of three or four people. At least one person in each group should be able to author web pages. See further details in the homework 1 page.
Start on Homework 1.

2 Thur,
July 22

2. Usability Process; Goals and Task analysis

PowerPoint Slides for Lecture 2 or
Slidecentric with video for lecture 2

Required Readings:

  • John D. Gould and Clayton Lewis. "Designing for usability: key principles and what designers think," Communications of the ACM. Volume 28 , Issue 3 (March 1985), pp. 300 - 311. ACM DL PDF or Protected local copy
  • CD Text, chapters 2-4
Recommended Readings:
  • Jakob Nielsen. Usability Engineering. Morgan Kaufmann, San Francisco (originally published by AP Professional, Boston), 1994. ISBN 0-12-518406-9 (paperback). At Amazon.com
3 Tue,
July 27

3. Discovering what people can't tell you:
Contextual Inquiry and Design Methodology

PowerPoint Slides for Lecture 3 or
Slidecentric with video for lecture 3

Required Readings:

  • CD Text, chapters 5-7
  • Karen Cross, Adrienne Warmack, and Brad Myers. "Lessons Learned: Using Contextual Inquiry Analysis to Improve PDA Control of Presentations". Unpublished. PDF.

Start on Homework 2.

4 Thur,
July 29

4. Contextual Design Methodology, cont.

PowerPoint Slides for Lecture 4 or
Slidecentric with video for lecture 4

Required Readings:

  • CD Text, chapters 8-10
5 Tue,
Aug 3

5. Page Design, Content Design, Site Design

Please send me more example pages to use that illustrate the points.

PowerPoint Slides for Lecture 5 or
Slidecentric with video for lecture 5

Nielsen's "Top 10 Mistakes for 2002, comics" (PowerPoint)

Required Readings:

  • Web Text, chapters 2,3 and 4.
Recommended Readings:
  • CD Text, chapters 11-16
Turn in Homework 1.
6 Thur,
Aug 5

6. Page Design, Content Design, Site Design, cont.

PowerPoint Slides for Lecture 6 or
Slidecentric with video for lecture 6

7 Tue,
Aug 10

Graphic Design of Web Pages

Guest lecture by Professor John Zimmerman

Slides for Guest lecture or
Slidecentric with video for guest lecture

In today's lecture, we will review principles of communication design that are relevant to the design of web sites: typography, color, design systems and grids, and how to best design for your audience.

Turn in Homework 2.
Start on Homework 3.

8 Thur,
Aug 12

7. Evaluation using Heuristic Analysis

PowerPoint Slides for Lecture 7 or
Slidecentric with video for lecture 7

Required Readings:

Recommended Readings:

  • Jakob Nielsen and Rolf Molich. "Heuristic evaluation of user interfaces," Proceedings CHI'90, Human factors in computing systems, 1990. Seattle, Washington ACM DL PDF or Protected local copy
9 Tue,
Aug 17

8. Evaluation using User Studies

PowerPoint Slides for Lecture 8 or
Slidecentric with video for lecture 8

Required Readings:

Turn in Homework 3.
Start on Homework 4

10 Thur,
Aug 19

9. Handicapped and International Use Issues

PowerPoint Slides for Lecture 9 or
Slidecentric with video for lecture 9

Required Readings:

  • Web Text, chapters 6 and 7.
11 Tue,
Aug 24

Guest lecture: Interaction Design for the Web: Perspective from a local professional

(Brad out of town)

Slidecentric with video for guest lecture 2, or
PowerPoint Slides for David Bishop's talk

Turn in Homework 4.
Start on Homework 5.

12 Thur,
Aug 26

10. Design for Mobile Devices

PowerPoint Slides for Lecture 10 or
Slidecentric with video for lecture 10

Required Readings:

  • Web Text, chapters 8 and 9.
13 Tue,
Aug 31

Turn in Homework 5.

14 Wed,
Sep 1

Student Presentations and Critique

(You can see the Slidecentric with video for the on-campus student presentations)

5:00pm - 7:00pm using the vspan Webcasting tool

15 Fri,
Sep 10 - Mon, Sep 13

Take home FINAL EXAM