Technology Consulting in the Community - Undergraduate Course Schedule

Week: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Date	Session Topics	Session Materials	Assignments Due Today
Week 1
Monday 14 Jan	Course Overview and Requirements, Pre-Test	Course Information Handout Class Slides	None
Wednesday 16 Jan	Consulting Models, Process Consulting, Consulting Goals, Consulting Roles, Understanding Problems and Differentiating them from Solutions	Class Slides Consulting Models Chart CART video	Due Today: Ayole Homework Assigned today: MessMap Homework Read: Technology Literacy Benchmarks for Nonprofit Organizations Read: Southwestern Pennsylvania Nonprofit Technology Survey 2006
Week 2
Monday 21 Jan	NO CLASS - MLK	No slides	None
Wednesday 23 Jan	Structuring Unstructured Problems	Class Slides	Due Today: Mess Map homework before class Assigned Today: Do: Causal Flow Hw before class on Mon Read: Apprenticing with the Customer Read: Virtual Technology Consulting

Week 3
Monday 28 Jan	Organizational Dimensions	No new slides today. See Jan 23 slides.	Due today: Causal Flow Hw
Wednesday 30 Jan	Preparing for Initial Meeting	Class Slides	Assigned Today: CP research

Week 4
Monday 4 Feb	Initial Community Partner Meeting Location : Rangos 2	No slides	Due Today: CP research. Submit your info and list of questions to Blackboard before class.
Wednesday 6 Feb	Review Initial Meeting	Review Initial Meetings slides Status Reports slides	Assignment: Read. Introduction to Technology Planning and follow the links and read the 7 planning stages . Arts/Boston Technology Planning case study Should Nonprofit Agencies Build or Buy a Database? A Few Good Case Management Tools A Birds Eye View of the Content Management Landscape Comparing Open Source CMSes: Joomla, Drupal and Plone (If you are working on a database solution, browse this list of articles. )

Week 5
Monday 11 Feb	Review readings	No slides	None
Wednesday 13 Feb	Preparing for mentor meetings Researching alternatives	Class Slides	Assigned Today: Research what other organizations have done with technology. Details in slides.
Friday 15 Feb	No class	No slides	Due Today: About the Organization report

Week 6
Monday 18 Feb	Scope of Work Planning Workshop Locations: Frank's group: Wean 5304 Ned's group: Wean 5310 Joe's group: (meeting on Sat)	No slides	None
Wednesday 20 Feb	Context Analysis	Context Analysis slides Context Analysis grading criteria Sample Context Analyses: Sustainable Pittsburgh Community Technical Assistance Center Caveat per the use of examples: These are examples of past students' good work. However, they are not ideal, so look at them with a critical eye and use as examples not templates.	Due today: Research. Details in 2/13 slides

Week 7
Monday 25 Feb	Defining Measurable Outcomes Peer Reviewing Work Plans	Outcomes slides Peer Reviewing slides Work Plan slides	Due Today: Context Analysis Report (see slides and template)
Wednesday 27 Feb	Context Analysis Workshop Frank's group: Wean 5304 Ned's group: Porter A19C Joe's group: Porter 226C	Reviewer Guidelines CA Workshop Guide	Due Today: Review of Peer's Context Analysis report

Week 8
Monday 3 Mar	Work Plans	No slides	Due Today: Revised Context Analysis Report Draft Work Plan
Wednesday 5 Mar	NO CLASS individual student meetings	No slides	None

Spring Break

Week 9
Monday 17 Mar	Renewing the momentum	No slides posted	Assigned Today: Read: Modeling Technical Skills Read: New Metaphors for Understanding the New Machines (This document is available from the ACM Digital Library from on campus or when connected via the library VPN from off campus) Do: Communicating Technical Ideas homework
Wednesday 19 Mar	Modeling Technical Problem Solving Communicating Difficult Technical Concepts	Making Knowledge visible slides Communicating Technical Ideas slides	Due Today: Communicating Technical Ideas homework

Week 10
Monday 24 Mar	Documenting Outcomes	Documenting Outcomes slides	Assigned today: Outcomes Homework
Wednesday 26 Mar	NO CLASS individual student meetings	No slides	None
Friday 28 Mar	No class	No slides	Due: Outcomes Homework

Week 11
Monday 31 Mar	Outcomes Workshop Frank's group: Wean 5304 Ned's group: Porter A19A Joe's group: Porter 226C	No slides	None
Wednesday 2 Apr	NO CLASS	No slides	None

Week 12
Monday 7 Apr	Class cancelled due to illness.	No slides	None
Wednesday 9 Apr	Recommendations	Recommendations Slides Criteria for Outcomes and Recommendations	None
Friday 11 Apr	No class	No slides	Due Today: Draft Analysis of Outcomes List of Potential Recommendations

Week 13
Monday 14 Apr	Recommendations workshop Frank's group: Wean 5304 Ned's group: Porter A19A Joe's group: Porter 226C	No slides	None
Wednesday 16 Apr	NO CLASS Appointments available if desired.	No slides	Due Today: Analysis of Outcomes and Recommendations Report

Week 14
Monday 21 Apr	NO CLASS Appointments available if desired.	No slides	None
Tuesday 22 Apr	No class	No slides	Due Today: Peer Review of Analysis of Outcomes and Recommendations Report
Wednesday 23 Apr	Review and preparation for end of semester exam and presentation.	Final Exam Review Final Presentation Guidelines	None
Friday 25 Apr	No class	No slides	Due Today: Revised Analysis of Outcomes and Recommendations Report Submit to blackboard Draft of Full Consulting Report Email to CP. Final Consulting Report evaluation criteria Final Consulting Report template.

Week 15
Monday 28 Apr	Final Exam during class	No slides	Final Exam
Wednesday 30 Apr	Reflection	Reflection slides	None
Friday 2 May	No class	No slides	Due Today: Full Consulting Report
Week 16
Wednesday 7 May	No class	No slides	Due Today: Presentation Slides
Friday 9 May	Community Technology Forum 12noon - 3pm Lunch Served Public invited University Center Rangos 2	No class slides	Conduct Final Presentation