Most cybersecurity research focuses either on improving computer systems, or on designing and evaluating interfaces for individual users. There has been a tremendous amount of past work demonstrating many powerful and subtle ways of how social factors can influence people's behaviors and inclination to adopt innovations. However, little of this work has been adapted for cybersecurity. In this talk, I will discuss some of our team's work in progress here. One thread will be on interviews our team conducted to understand what people learn from and teach each other with respect to cybersecurity.
Another thread will be on factors influencing people to adopt (or not) two-factor authentication on a large social media site.
Jason Hong is an associate professor in the Human Computer Interaction Institute, part of the School of Computer Science at Carnegie Mellon University. He works in the areas of ubiquitous computing and usable privacy and security. He is also an author of the book The Design of Sites, a popular book on web design using web design patterns. Jason is also a co-founder of Wombat Security Technologies, which focuses on the human side of computer security. Jason received his PhD from Berkeley and his undergraduate degrees from Georgia Institute of Technology. Jason is also an Alfred P. Sloan Research Fellow.
Catherine Copetas, copetas [atsymbol] cs.cmu.edu