This is an OLD version of the course. Please go to the 2013 page instead! (Unless you want to see all the saved videos and slides!)

Schedule and Readings

  • The schedule and assignments are tentative and subject to change. Check back here often!
  • We are using the Tepper calendar; note that the start and end dates for classes is quite different from the rest of the university.
  • The readings are due on the date noted.
  • Required text: (see note about this new text!):
    • Hartson-Pyla text: H. Rex Hartson and Pardha S. Pyla, The UX Book: Process and Guidelines for Ensuring a Quality User Experience, Morgan Kaufmann / Elsevier, 2012.
  • Optional texts: (none of the readings from these is required, but these older books are excellent to have if you are interested in this topic)
    • CD Text = Beyer, H. and Holtzblatt, K., Contextual Design
    • Nielsen Text = Jakob Nielsen. "Usability Engineering". Boston: Academic Press, Inc. 1993. ISBN 0-12-518406-9 (paperback) or ISBN 0-12-518405-0 (hardcover).
    • Norman book = Donald A. Norman, "The Design of Everyday Things". New edition: Basic Books, 2002, ISDN 0-465-06710-7
  • PowerPoint slides will be posted at least a day before the lecture.
  • VPN Note: Access to the ACM Digital Library (for the papers and guest lectures) is restricted to only those on a CMU machine. Use VPN if you are at home, or you can get a password from the instructor. For VPN, here are the instructions for SCS, or here are the general CMU instructions.
  • The times where the TAs will be available for office hours are shown on the staff page and in this Google Calendar.
  • The course is being videotaped, and videos of the lectures will be posted here the day following the lecture. Here is the table of contents of all course videos for the course.
  • The course syllabus is available here, and the full list of homeworks is available here.

Monday, October 22, 2012, and Wednesday, October 24, 2012 No class, because we are running on the Tepper schedule. Tepper graduate courses start Oct 29, according to their schedule.

October 29, 2012

NSH 3305

1. Why is UI Design Important and Why Is It Difficult?.

PowerPoint slides for Lecture 1
Video of lecture 1.

Required Readings:

  • Hartson-Pyla text: Chapter 1
Recommended Readings:
  • Brad A. Myers. "Challenges of HCI Design and Implementation," ACM Interactions. vol. 1, no. 1. January, 1994. pp. 73-83. PDF arrow
  • CD Text, Chapter 1
  • Nielsen Text: Chapters 1, 2
October 31, 2012
2. Discovering what people can't tell you: Contextual Inquiry and Design Methodology

PowerPoint slides for Lecture 2
Video of lecture 2

Required Readings:

  • Hartson-Pyla text: Chapter 3
Recommended Readings:
  • CD Text, Chapters 5-7
  • Karen Cross, Adrienne Warmack, and Brad Myers. "Lessons Learned: Using Contextual Inquiry Analysis to Improve PDA Control of Presentations". Unpublished. PDF arrow
Do Homework 0 in class.
Start on Homework 1.

November 5, 2012
3. Contextual Analysis/Design Methodology, cont.

PowerPoint slides for Lecture 3
Video of lecture 3

Movie (88.5 MB) for in-class CI demonstration (mpeg file)
Powerpoint slides of main points in the video

Required Readings:

  • Hartson-Pyla text: Chapter 6
Recommended Readings:
  • Hartson-Pyla text: Chapters 4, 17
  • CD Text, chapters 8-10
November 7, 2012
4. From Analysis to Design: Sketching and Prototyping

PowerPoint slides for Lecture 4
Video of lecture 4

Required Readings:

  • Hartson-Pyla text: Chapter 7, 8, 11
  • Bill Buxton, "What Sketches (and Prototypes) Are and Are Not", in CHI 2006 One-Day Workshop on "Sketching" Nurturing Creativity: Commonalities in Art, Design, Engineering and Research, Sunday, April 23, 2006, Montreal, Canada. 2 pages. Local PDF arrow
Recommended Readings:
  • Hartson-Pyla text: Chapter 5, 15
  • Norman book (all chapters)
  • Nielsen's text, Chapter 4
  • Marc Rettig, "Prototyping for tiny fingers", Communications of the ACM, Volume 37 , Issue 4 (April 1994), Pages: 21 - 27. Unpublished. PDF arrow
  • Brad Myers, Sun Young Park, Yoko Nakano, Greg Mueller, Andrew Ko, "How Designers Design and Prototype Interactive Behaviors". 2008 IEEE Symposium on Visual Languages and Human-Centric Computing, VL/HCC'08. Sept 15-18, 2008, Herrsching am Ammersee, Germany. pp. 177-184. Local PDF arrow (See also the original survey.)
  • Bill Buxton, Principal Researcher at Microsoft Research, videotape of his talk on "Sketching and Experience Design" at the November 2006 BostonCHI meeting held at Sun Microsystems in Burlington, MA. Video (1 hr, 26 min) arrow
  • Bill Buxton, Sketching User Experiences: Getting the Design Right and the Right Design. San Francisco, CA, Morgan Kaufmann. 2007. Amazon arrow
Turn in Homework 1.
Start on Homework 2.

November 12, 2012
5. Graphic and Interaction Design for User Interfaces

PowerPoint slides for Lecture 5
Video of lecture 5

Required Readings:

  • Hartson-Pyla text: Chapter 17
Guest Lecture:
Steven Dow (Guest Lecturer) An interface is the link between a user and a product that communicates how a product will be used and creates an experience for the people who will use it. Interaction design is the process of creating and defining product behavior, encompassing both usability and aesthetic dimensions of an artifact, service, or environment.

In this lecture, we will explore issues that pertain to the design of interfaces. Students will be introduced to interface and interaction design fundamentals as applied to visual interfaces, including use of design systems, typography, color, scale, ordering, hierarchy, and repetition. They will also gain an understanding of the design process for creating interface designs.
November 14, 2012

6. How to Design a Good Usability Evaluation

PowerPoint slides for Lecture 6
Video of lecture 6

Required Readings:

Recommended Readings:
  • Hartson-Pyla text: Chapters 16, 18
  • Nielsen's text: Chapters 6, 7
  • CD Text: Chapters 17-20
  • Kathleen Gomoll, "Some Techniques for Observing Users," From The Art of Human-Computer Interface Design, Brenda Laurel, ed. New York: Addison-Wesley Publishing Company, Inc., 1992. pp. 85- 90. PDF arrow
Turn in Homework 2.
Start on Homework 3.
November 19, 2012
7. Implementing a Wireframe Prototype: Overview of Using PowerPoint, Adobe Illustrator, Adobe Fireworks, Balsamiq, OmniGraffle, html, etc.

PowerPoint slides for Lecture 7
Video of lecture 7

Required Readings:
  • Hartson-Pyla text: Chapters 9,
Turn in Homework 3.
Start on Homework 4.
November 21, 2012

(No class - University Holiday: Thanksgiving)

November 26, 2012

8. Evaluation using Heuristic Analysis

PowerPoint slides for Lecture 8
Video of lecture 8

Required Readings: Recommended Readings: Turn in Homework 4.
Start on Homework 5.
November 28, 2012
9. Usability Engineering Process

PowerPoint slides for Lecture 9
Video of lecture 9

Required Readings:
  • Hartson-Pyla text: Chapter 19
Recommended Readings:
  • Hartson-Pyla text: Chapters 2, 21, 23, 24
  • Nielsen's text: Chapters 6, 7
  • CD Text: Chapters 2-4
  • John D. Gould and Clayton Lewis. "Designing for usability: key principles and what designers think," Communications of the ACM. Volume 28 , Issue 3 (March 1985), pp. 300 - 311. ACM DL PDF arrow
  • Budwig, M., Jeong, S. and Kelkar, K. When user experience met agile: a case study. In Proceedings of CHI'2009: The 27th international conference extended abstracts on Human factors in computing systems (Boston, MA, USA, 2009). ACM, 3075-3084. ACM DL PDF arrow
December 3, 2012
10. Designing for the Web

PowerPoint slides for Lecture 10
Video of lecture 10

Required Readings:

Recommended Readings:
  • Nielsen Text: Chapters 11-16
Turn in Homework 5.
Start on Homework 6.
December 5, 2012
11. International and Handheld User Interfaces

PowerPoint slides for Lecture 11
Video of lecture 11

Required Readings:

Recommended Readings:
  • Nielsen Text: Chapter 9

Course Evaluation day. Please fill out both:

December 10, 2012
12. Other HCI Methods: Cultural Probes, Diary Studies, Card Sorting, "Body Storming", Keystroke Model, "Speed Dating", Cognitive Walkthroughs, Cognitive Dimensions, etc.

PowerPoint slides for Lecture 12
Video of lecture 12

Required Readings:

  • Hartson-Pyla text: 1.6.5, 6.6.4, 6.12, 7.5
  • Davidoff, Scott, Anind Dey, and John Zimmerman: "Rapidly Exploring Application Design through Speed Dating". In Proceedings of the Conference on Ubiquitous Computing. 2007, Volume 4717/2007. Springer, Lecture Notes in Computer Science, DOI: 10.1007/978-3-540-74853-3_25. pp. 429-446.
Recommended Readings:
  • Nielsen Text: Chapter 7
  • Bill Gaver, Tony Dunne, & E Pacenti, Design: Cultural Probes, ACM Interactions. vol. 6, no. 1, 1999, pp. 21-29. ACM DL PDF arrow
  • John, B. E. (2003) "Information processing and skilled behavior." Chapter 4 In J. M. Carroll, (Ed.), Toward a multidisciplinary science of human computer interaction. Morgan Kaufman. pp. 55-101. Local CMU-only copyarrow (GOMS, KLM)
  • Marion Buchenau and Jane Fulton Suri. 2000. "Experience prototyping." In Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques (DIS '00), pp. 424-433.  ACM DL PDF arrow (Bodystorming)
  • Scott Davidoff, Min Kyung Lee, Anind K. Dey, and John Zimmerman. 2007. Rapidly exploring application design through speed dating. In Proceedings of the 9th international conference on Ubiquitous computing (UbiComp '07), Springer-Verlag, Berlin, Heidelberg, 429-446. pdfarrow
  • Clayton Lewis and John Rieman, "4.1. Cognitive Walkthroughs", in Task-Centered User Interface Design; A Practical Introduction (on-line book), 1994. htmlarrow
  • T. R. G. Green and M. Petre. Usability analysis of visual programming environments: A ‘cognitive dimensions’ framework. Journal of Visual Languages and Computing, 7:131-174, 1996. pdfarrow
Turn in Homework 6.
December 12, 2012
David Bishop 13: Guest lecture: Interaction Design: Perspective from a local professional

Video of lecture 13

Fri, Dec. 14, 1 - 4pm in room 7500 Wean Hall,
Mon. Dec. 17, 2 – 5pm in Posner Hall 152 & 153

This class will have a final exam. It will be given twice, to accommodate both the "normal" and the Tepper calendars. Anyone can go to either exam time, and you do not need to let me know which one you will attend. Note that the last two lectures are after the official end of classes for "normal" courses so you don't want to leave before the evening of Friday, Dec. 14, 2012.

See information about the final.