Newsgroups: comp.sys.mac.advocacy,comp.sys.mac.misc,comp.lang.dylan,alt.computer.consultants
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From: jerry@pwa.acusd.edu (Jerry Stratton)
Subject: Re: profitability of software & market share
Message-ID: <DHBynq.4vn@pwa.acusd.edu>
Organization: University of San Diego
References: <461o9h$e0k@holly.softwords.bc.ca> <CALVITTI.95Oct25172715@yuggoth.ces.cwru.edu> <steadi-2610950609550001@0.0.0.0> <46qodp$6o7@shell.monmouth.com>
Date: Tue, 31 Oct 1995 20:38:13 GMT
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Xref: glinda.oz.cs.cmu.edu comp.sys.mac.advocacy:85715 comp.sys.mac.misc:118459 comp.lang.dylan:5768

Wilbur Streett <WStreett@shell.monmouth.com> wrote:
>Support is a cost of doing business.  In the Mac market, there are
>just as many support problems as in the PC market, they just don't
>support their customers, and the Mac people know that.  That's why
>there is so much more software on Windows...

I work in support at a small University. You're right, we *do* get as
many calls from the Mac people as from the Windows people.

Of course, the Windows folks want to know how to get their computer
working, whereas the Mac folks already *have* their computer working and
want to know how to find information about OJ on the Internet.

But I suppose that's a minor difference...

Jerry Stratton
jerry@acusd.edu (Finger or Reply for PGP Public Key)
http://nspace.cts.com/             finger or e-mail help@nspace.cts.com
------
"I've been lonely, I've been cheated,
  I've been misunderstood.
 I've been washed up, I've been put down,
   and told I'm no good;
 But with you I belong, cause you help me be strong.
 There's a change in my life, since you came along."
