Computing Facilities    links to the SCS and CMU home pages Carnegie Mellon School of Computer Science Carnegie Mellon University
Advanced search tips 
 » Introduction to Facilities 
 » Accounts & passwords 
 » AFS 
 » Application software 
 » AV help 
 » Backups & restores 
 » Calendaring 
 » E-mail 
 » Networking 
 » Printing 
 » Purchasing 
 » Resource management 
 » Security 
 » Software licensing 
 » Support charges 
 » Web publishing 
 » Mac support 
 » Linux support 
 » Windows PC support 

SERVICE OUTAGE: Instance Manager and License Server

DATE: Tuesday, January 7, 2014

TIME: 8:00PM - 10:00PM


  • License servers for MATLAB, Pro/Engineer, and Simics
  • Windows account management via the Instance Manager


On January 7, 2014, SCS Computing Facilities will perform software upgrades on virtual machine hosts supporting a variety of services, to address a recurring problem with a disk controller driver. This will result in these services being unavailable for part or all of this maintenance period. In addition, the MATLAB license server will be upgraded during this outage, in order to allow us to support MATLAB R2013b and newer.

Please contact the SCS Help Desk at x8-4231 or send mail to if you have any questions regarding this outage.