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From: sjs16@itri.bton.ac.uk (Simon John Shurville)
Subject: VW update verses upgrade. What is the difference?
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Would anyone from PP like to specify the difference between an update
and an upgrade? Having paid for a support contract that promised free
updates and never having received one I wonder what I paid for? Looking
at the fine print I see that upgrades are not included in the contact.
Fair enough I suppose. But, once again, I wonder what I paid for?


