Selected, 1991-present

Internet
Electronic groups
HCI
Multidisciplinary collaboration and distributed work
Human-robot interaction

Internet
(see also http://homenet.hcii.cs.cmu.edu)

Bessiere, K., Kiesler, S., Kraut, R., & Boneva, B. Longitudinal effects of Internet uses on depressive affect: A social resources approach. [Paper under review. Email for copy: kiesler@cs.cmu.edu]

Cummings, J., Sproull, L., & Keisler, S. (2002). Beyond Hearing: Where real world and online support meet. Group Dynamics. 6, 78-88. (download PDF)

Kraut, R., Kiesler, S., Boneva, B., Cummings, J., Helgeson, V., & Crawford, A. (2002). The Internet paradox revisited. Journal of Social Issues, 58, 49-74. (download PDF)

Kiesler, S., Lundmark, V., Zdaniuk, B., Kraut, R. E. (2000) Troubles with the Internet: The dynamics of help at home. Human Computer Interaction, 15, 323-351. (download PDF)

Kraut, R., Mukhopadhyay, T., Szczypula, J., Kiesler, S., & Scherlis, B. (2000). Information and communication: Alternative uses of the Internet in households. Information Systems Research, 10, 287-303. (download PDF)

Binik, Y. M., Mah, K., & Kiesler, S. (1999). Ethical issues in sex research on the Internet. Journal of Sex Research, 36, 82-90. (download PDF)

Kiesler, S., & Kraut, R. (1999). Internet use and ties that bind. Reply to comments. American Psychologist, 54, 783-784. (download PDF)

Kraut, R. E., Patterson, M., Lundmark, V., Kiesler, S., Mukhopadhyay, T., & Scherlis, W. (1998). Internet paradox: A social technology that reduces social involvement and psychological well-being? American Psychologist, 53, (9), 1017-1032. (download PDF)

Kiesler, S. (ed.) (1997) Culture of the Internet, Mahwah, NJ: Erlbaum

Electronic groups

Butler, B., Sproull, L., Kiesler, S., Kraut, R. (forthcoming). Community effort in online groups: Who does the work and why? In Weisband, S. & Atwater, L. (Eds). Leadership at a distance, Erlbaum. (download PDF)

Cosley, D., Frankowski, D., Kiesler, S., Terveen, L., Riedl, J. and CommunityLab (2005). How oversight improves member maintained communities. Proceedings of the ACM Conference on Human Factors in Computing Systems, CHI 2005, Portland, OR. (download PDF)

Cummings, J., Sproull, L., & Kiesler, S. (2002). Beyond hearing: Where real world and online support meet. Group Dynamics: Theory, Research, and Practice, 6, 78-88. (download PDF)

Galagher, J., Sproull, L., & Kiesler, S. (1998). Legitimacy, authority, and community in electronic support groups. Written Communication, 15, 493-530. (download PDF)

Kiesler, S., & Sproull, L. (1992). Group decision making and communication technology. Organizational Behavior & Human Decision Processes, 52, 96-123.

Sproull, L. & Kiesler, S. (1991). Connections: New ways of working in the networked organization. Cambridge, MA: MIT Press.

HCI

Gant, D. & Kiesler, S. (forthcoming). Blurring the boundaries: Cell phones, mobility, and the line between work and personal life. In B. Brown, N. Green, & R. Harper (Eds.). Wireless world: Social and interactional aspects of the mobile age. NY: Springer Verlag.

Schneider, M. & Kiesler, S. (2005). Calling while driving: Effects of a remote traffic display. Proceedings of the ACM Conference on Human Factors in Computing Systems (CHI 2005), Portland, OR., April 2005. (download PDF)

Schneider, M., Manalavan, P., Samar, A., Kiesler, S., & Siewiorek, D. (2002). In-car cell phone use: Mitigating risk by signaling remote callers, CHI 2002, Minneapolis, April 22-25.

Richman, W., Kiesler, S., Weisband, S., & Drasgow, F. (1999). A meta-analytic study of social desirability distortion in computer-administered questionnaires, traditional questionnaires, and interviews. Journal of Applied Psychology, 84, 754-775.

Multidisciplinary collaboration and distributed work
(see also http://hciresearch.hcii.cs.cmu.edu/complexcollab/multi-collab/multi-collab.html)

Cummings, J. N., & Kiesler, S. (2007). Coordination costs and project outcomes in multi-university collaborations. Research Policy, 36(10), 138-152. (download PDF)

Boh, W. F., Ren , Y., Kiesler, S., & Bussjaeger, R. (2007). Expertise and collaboration in the geographically dispersed organization. Organization Science. (download PDF)

Cummings, J., & Kiesler, S. (2005). Collaborative research across disciplinary and organizational boundaries. Social Studies of Science. (download PDF)

Dabbish, L., Kraut, R., Fussell, S. & Kiesler, S. (2005). Understanding email usage: Predicting action on a message. Proceedings of the ACM Conference on Human Factors in Computing Systems, CHI 2005, Portland, OR. (download PDF)

Scupelli, M., Kiesler, S., Russell, S. R., Chen, C. (2005). Project View IM: A Tool for Juggling Multiple Projects and Teams. CHI 2005, Portland, Oregon. (download PDF)

Cummings, J., (2004). Work groups, structural diversity, and knowledge sharing in a global organization. Management Science, 50(3), 352-364. (download PDF)

Fussell, S. R., Kiesler, S., Setlock, L. D., Scupelli, P., & Weisband, S. (2004). Effects of Instant Messaging on the management of multiple projects. CHI 2004 (pp. 191-198). NY: ACM Press. (download PDF)

Finholt, T., Sproull, L., & Kiesler, S., (2002). Outsiders on the inside: Sharing know-how across space and time. In P. Hinds & S. Kiesler, Distributed work, Cambridge: MIT press. (download PDF)

Hinds, P., & Kiesler, S. (Eds.). (2002). Distributed work. MIT Press.

Kiesler, S., & Cummings, J. (2002). What do we know about proximity in work groups? A legacy of research on physical distance. In P. Hinds & S. Kiesler, Distributed work, Cambridge: MIT press. (download PDF)

Constant, D., Sproull, L., & Kiesler, S. (1996). The kindness of strangers: On the usefulness of weak ties for technical advice. Organization Science, 7, 119-135. (download PDF)

Hinds, P. & Kiesler, S. (1995). Communication across boundaries: Work, structure, and use of communication technologies in a large organization. Organization Science, 6(4), 373-393.

Constant, D., Kiesler, S, & Sproull, L. (1994). What's mine is ours, or is it? A study of attitudes about information sharing. Information Systems Research, 5, 400 – 421 (download PDF)

Kiesler, S., Wholey, D., & Carley, K. (1994). Coordination as linkage: The case of software development teams. In D. H. Harris (ed.), Organizational linkages: Understanding the productivity paradox. Washington, D. C.: National Academy Press.

Human-robot interaction
(see also http://www.peopleandrobots.org)

Lee, S.-L., & Kiesler, S. (2005). Human mental models of humanoid robots, International Conference on Robotics and Automation, ICRA 2005, Barcelona, SP. April. (download PDF)

Kiesler, T., & Kiesler, S. (2004). My pet rock and me: An experimental exploration of the self extension concept. Advances in Consumer Research, Vol. XXXII (32). (download PDF)

Goetz, J., Kiesler, S., & Powers, A. (2003). Matching robot appearance and behavior to tasks to improve human-robot cooperation. Proceedings of the 12th IEEE Workshop on Robot and Human Interactive Communication. RO-MAN 2003, Oct. 31 - Nov. 2, Millbrae, CA. (download PDF of the talk) (download PDF of the article)

DiSalvo, C. F., Gemperle, F., Forlizzi, J., & Kiesler, S. (2002). All robots are not equal: The design and perception of humanoid robot heads. Conference on Designing Interactive Systems, Dis2002. London, June 25-28.

Parise, S., Kiesler, S., Sproull, L., & Waters, K. (1999). Cooperating with life-like interface agents. Computers in Human Behavior, 15, 123-142.

Sproull, L., Subramani, R., Kiesler, S., Walker, J., & Waters, K. (1996). When the interface is a face. Human-Computer Interaction, 11, 97-124. (reprinted in B. Friedman, (1997) Human values and the design of technology, CLSI, Publications.

Kiesler, S. & Sproull, L. (1997). Social responses to “social” computers. In B. Friedman, Human values and the design of technology, CLSI, Publications.

Kiesler, S., Sproull, L. & Waters, K. (1995). A prisoner's dilemma experiment on cooperation with people and human-like computers. Journal of Personality and Social Psychology, 79(1), 47-65.

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