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Changing Saved Passwords on the SCS VPN and iPass client

To access the SCS network remotely using the VPN or iPass client all SCS users must use their SCS /remote instance and associated password. To change your username and password on these clients refer to the instructions below.

VPN Client username and password configuration

  • Start the VPN client by going to Start-> All Programs-> Cisco Systems VPN Client-> VPN Client
  • Highlight the SCS and/or the SCS1 connection entry
  • Click Modify


  • Click "Erase User Password" in the pop up window then click Save

    Note: If the Erase User Password button is grayed out you do not have a saved password

  • Double click on the connection entry to start the VPN session
  • Enter your /remote instance and password when prompted
  • Check the Save password box

Your VPN session should connect normally

Windows iPass Client username and password configuration

  • Start the iPass client by going to Start-> All Programs-> iPass-> iPass Connect
  • Click Settings then choose Login Information



  • Enter your /remote instance and password and click OK

  • Enter your location information and select the iPass site
  • Click on connect

Your iPass session should now be connected.

Macintosh iPass Client username and password configuration

  • Start the iPass client by going to Finder-> Applications-> iPassConnect and double click on the icon
  • Click Preferences then choose Login Information



  • Enter your /remote instance and password and click OK

    Note: When you connect you will be prompted to save your password.

  • Enter your location information and select the iPass site
  • Click on connect

Your iPass session should now be connected.

If you have any problems please contact the SCS Help Desk by email at help@cs.cmu.edu or call us at 412-268-4231 Monday thru Friday 9:00AM to 5:00PM